Terms and Conditions

Legacy Bodyworks Ltd

Last Updated: 31/07/2026

These Terms and Conditions (“Terms”) govern all bookings, projects, and services provided by Legacy Bodyworks Ltd (“we”, “us”, “our”) to the client (“you”, “your”). By booking our services, you agree to be bound by these Terms.

1. Company Information

Legacy Bodyworks Ltd
Registered in England and Wales
Company Number: 16358787
Email: contact@legacybodyworks.co.uk
Telephone: 07503164746

2. Services

2.1 Scope of Services: We provide a wide range of vehicle services, including but not limited to bodywork repairs, restoration, refinishing, detailing, customisation, modification, and related services (the "Services").
2.2 Project Types: Services may be provided for individual vehicles, fleet projects, commercial contracts, or bespoke work as agreed upon at the time of booking.
2.3 Service Availability: All Services are subject to availability and may be subject to change or discontinuation at our discretion. We will notify you in the event of any significant changes to the scope or availability of services.

3. Bookings and Agreements

3.1 Booking Confirmation: A booking is considered confirmed once we have acknowledged and accepted the order, either verbally, electronically, or in writing, and upon receipt of any agreed advance payment.
3.2 Estimates: Estimates are provided in good faith. If additional damage is discovered during repair, we will notify you and obtain approval before carrying out additional chargeable work.
3.3 Scope of Work: The specific work to be carried out will be detailed in the written estimate or quotation, which will form part of the agreement. Any changes or amendments must be agreed upon in writing.
3.4 Project Milestones: For large or ongoing projects, we may establish specific milestones and timelines for the completion of certain tasks. Delays in meeting these milestones will be communicated promptly, and we will notify you of any potential project extensions.

4. Pricing and Payment

4.1 Pricing: All prices are in GBP (£) and exclude. Prices are subject to change until a booking is confirmed.
4.2 Estimates and Quotations: Quotes are provided based on an initial assessment and are subject to revision should additional work be required once the project begins. Any changes to the original quote will be discussed and agreed upon in writing before proceeding.
4.3 Payment Terms: Payment for services is due in advance, at the completion of key milestones, or as otherwise agreed. We reserve the right to require a deposit or advance payment for certain services.
4.4 Late Payments: Late payments will incur an interest charge of 8% per annum over the Bank of England base rate, calculated from the date the payment was due until the date of receipt.
4.5 Payment Methods: We accept payments via bank transfer, credit card, cash or other methods agreed upon at the time of booking.

5. Cancellations and Changes

5.1 Standard Cancellation
You may cancel your booking by giving us at least thirty (30) days' written notice before the scheduled project start date. No cancellation charge will apply where sufficient notice is given.

5.2 Late Cancellation
Where a booking is cancelled with less than thirty (30) days' written notice, a cancellation charge equal to ten percent (10%) of the total booking value will apply. This charge reflects the administrative costs, reserved workshop time, and loss of opportunity to accept alternative work.

5.3 Short-Notice Bookings
Where a booking is made less than thirty (30) days before the scheduled start date, you must provide at least forty-eight (48) hours' written notice to cancel.

5.4 Cancellation of Short-Notice Bookings
If a short-notice booking is cancelled with less than forty-eight (48) hours' written notice, a cancellation charge of ten percent (10%) of the total booking value will apply.

5.5 Failure to Attend
Failure to deliver the vehicle or make it available on the agreed start date without the required notice will be treated as a late cancellation and the applicable cancellation charge will apply.

5.6 Refunds
Any refund due will be processed within 14 days of the cancellation being confirmed, less any applicable cancellation charge.

Cancellation notice to contact@legacybodyworks.co.uk

6. Client Responsibilities

6.1 Accurate Information: You are responsible for providing us with complete, accurate, and up-to-date information about the vehicle(s) and/or project. This includes specifications, damage details, and any relevant history.
6.2 Vehicle Condition: For vehicle-related services, the vehicle must be in a roadworthy and safe condition before work begins. We reserve the right to refuse to begin work if the vehicle is deemed unsafe.
6.3 Personal Items: You must remove all personal belongings from the vehicle before the start of the service. We accept no responsibility for any loss or damage to personal items left in the vehicle.
6.4 Access and Availability: You agree to provide us with access to your vehicle, property, or location at the agreed times. Any delays due to failure to provide timely access may result in delays or additional charges.
6.5 Payment: Full payment for all completed works, parts, materials, and any applicable charges must be received in cleared funds prior to the collection or release of the vehicle. We reserve the right to retain possession of the vehicle until payment has been made in full.

7. Liability

7.1 Limitation of Liability:

  • Our liability is limited to the total value of the Services provided, except in cases of death, personal injury, or fraud, where liability cannot be limited under UK law.

  • We are not responsible for any indirect, consequential, or special damages arising from the work, including but not limited to loss of use or business interruption.
    7.2 Force Majeure: We are not liable for any delays, damages, or failure to complete the project on time due to circumstances beyond our reasonable control, such as acts of God, fires, floods, strikes, or supply chain disruptions.
    7.3 Insurance: It is your responsibility to ensure that your vehicle or property is adequately insured for the work being carried out. We recommend consulting your insurance provider if necessary.

8. Intellectual Property

8.1 All content provided by us, including images, designs, logos, reports, and other materials, remains the intellectual property of Legacy Bodyworks Ltd. You are not permitted to reproduce, distribute, or use such content without our prior written consent.

9. Data Protection

9.1 Privacy Policy: We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
9.2 By booking our services, you agree that we may collect, store, and process your personal information in line with our Privacy Policy, which is available on our website.

10. Termination

10.1 We may terminate the agreement with immediate effect if you breach any of the Terms, including failure to make timely payments, or if you engage in fraudulent or unlawful conduct.
10.2 In the event of termination, you will remain liable for any work already completed, and we reserve the right to charge for any work-in-progress up to the point of termination.

11. Governing Law and Jurisdiction

11.1 These Terms are governed by and construed in accordance with the laws of England and Wales.
11.2 Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Acceptance of Terms

By confirming your booking or commencing a project with Legacy Bodyworks Ltd, you acknowledge that you have read, understood, and agree to these Terms and Conditions in full.